Policy

Shipping

Waypoint ships to eligible destinations within the contiguous United States. We do not offer free shipping, and we do not quote a single handling or delivery window for every order.

For items eligible for online purchase, the available shipping options and any shipping charge are displayed in Shopify checkout before payment. Shipping availability, service level, and cost depend on the product, the destination, and the fulfillment location, and items in one order may ship separately.

Oversized, freight, lithium, and special-order products require their shipping method and charges to be verified before they are eligible for online checkout. Until that verification is complete, those products are quote-only.

Please inspect your delivery on arrival. Report shortages or damage to sales@waypointcartworks.com as soon as possible and no later than two business days after delivery. For visibly damaged freight, note the damage on the delivery receipt or bill of lading before accepting the shipment when possible.

Contact sales@waypointcartworks.com for a shipping quote before ordering if timing is critical.